Part-Time Brand & Customer Experience Leader

Carters; Criders Corners (PA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Employee discount 30%

Referral bonuses

Mental health benefits

Education benefits (GED/tuition-free)

Flexible schedules

Job summary

Carter's is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will lead by example, coach for results, and ensure a welcoming environment on the sales floor.

The role emphasizes product knowledge, omni-channel service, and store-level leadership to drive customer satisfaction. Responsibilities include team coaching, leading a business focus area, and delivering exceptional service while supporting asset protection and safety standards.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and operate computer systems.

Responsibilities

• Become a product and brand expert to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and explain product features and benefits.
• Lead an assigned business focus area through planning and follow-through.
• Coach team to deliver service standards and omni-channel experience.
• Perform Leader on Duty responsibilities and resolve customer concerns promptly.
• Build customer loyalty through company programs, including credit.
• Support store team with Asset Protection and safety controls.

Skills

Verbal & written communication

Multi-tasking

Customer service

Computer skills

Brand/product knowledge

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will lead by example, coach for results, and ensure a welcoming environment on the sales floor.

The role emphasizes product knowledge, omni-channel service, and store-level leadership to drive customer satisfaction. Responsibilities include team coaching, leading a business focus area, and delivering exceptional service while supporting asset protection and safety standards.