Part-Time Brand & Customer Experience Ambassador

Rothy's; Atlanta (GA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s in Atlanta is seeking a part-time Retail Ambassador to deliver an exceptional customer experience at our Westside Provisions store. You will guide customers through product stories, help them find the right fit, and represent our brand with enthusiasm.

You’ll work to uphold our brand aesthetic, engage with the local community, and support store operations. Weekend/evening availability and up to 16 hours per week are expected. Be part of a sustainable, fast-growing company.

Qualifications

• 1-3 years of retail or customer-oriented experience preferred.
• Excellent people skills—you are approachable, engaging and friendly.
• Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space.
• Ability to foster connections with our customers both in our store and within our community.

Responsibilities

• Provide an unparalleled customer experience for every Rothy’s customer
• Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
• Support Retail Manager and Assistant Manager in all operational duties
• Develop and maintain expert-level understanding of our products and processes including our tools and systems
• Elevate customer feedback and identify and elevate opportunities for improvement
• Create loyalty by connecting customers with our brand and our community

Skills

Customer service

People skills

Attention to detail

Team collaboration

Job description

Rothy’s in Atlanta is seeking a part-time Retail Ambassador to deliver an exceptional customer experience at our Westside Provisions store. You will guide customers through product stories, help them find the right fit, and represent our brand with enthusiasm.

You’ll work to uphold our brand aesthetic, engage with the local community, and support store operations. Weekend/evening availability and up to 16 hours per week are expected. Be part of a sustainable, fast-growing company.