Part Time Brand Ambassador

brobstongroup.com - Jobboard; Concord (NC); On-site; USD 20,664 - 34,440; Part time

Job summary

Ralph Lauren is seeking Part-Time Brand Ambassadors in Concord, NC. This role emphasizes a customer-first approach, aiming to provide an exceptional shopping experience. Responsibilities include driving sales, supporting team initiatives, and maintaining store standards. Ideal candidates should have retail experience, effective communication skills, and the ability to work flexible schedules. This position offers an opportunity to grow within the company and develop a client base.

Qualifications

• Retail experience or similar preferred in a high-volume specialty environment.
• Effective communication with customers and store personnel required.
• Ability to maneuver around the sales floor and lift up to 30 lbs.
• Flexibility to work varied schedules including days, evenings, and weekends.

Responsibilities

• Drive business and achieve sales goals on a daily basis.
• Support company initiatives and participate in team training.
• Provide ongoing feedback to management on customer opportunities.
• Ensure store standards are maintained at all times.

Skills

Retail experience

Customer communication

Team collaboration

Sales goal orientation

Job description

Position Overview

Part‑Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

Essential Duties & Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes More Ways to Shop to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on going feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Experience, Skills & Knowledge

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers.

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.