Part Time Brand Ambassador

Ralph Lauren; Williamsburg (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading retail brand is seeking a Part-Time Brand Ambassador in Williamsburg, Virginia. Responsibilities include driving sales, enhancing customer experiences, and supporting store initiatives. Ideal candidates have retail experience, effective communication skills, and a flexible schedule. This entry-level position offers a pathway to future leadership roles within the company.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor and perform physical tasks as required.
• Ability to operate the register and move for multiple hours.
• Flexible schedule required including evenings and weekends.
• Ability to build and maintain positive working relationships.

Responsibilities

• Drive daily sales goals and proactively focus on customer experience.
• Support company initiatives and participate in team training.
• Utilize new technology and alternative purchasing processes.
• Maintain sales floor and store standards at all times.
• Provide feedback to management on customer needs and opportunities.

Skills

Retail experience

Effective communication

Ability to lift up to 30 lbs

Relationship building

Job description

Overview

Part-Time Brand Ambassadors have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail Apparel and Fashion