Part-Time Brand Ambassador (Regular)

Ralph Lauren; Atlanta (GA); On-site; USD 16,531 - 22,041; Part time

Job summary

Ralph Lauren is seeking Part-Time Brand Ambassadors to provide a personalized shopping experience that aligns with the RL brand. You will join a team focused on achieving daily sales goals while delivering exceptional customer service.

The role requires flexibility, strong communication with customers, and a willingness to learn in a fast-paced, high-volume environment. Travel may be required to support store operations and initiatives.

Qualifications

• Retail experience in a high-volume or high-profile environment is preferred.
• Strong ability to communicate with customers and store personnel.
• Willingness to work day, evening, weekends, and overnight shifts and travel as required.

Responsibilities

• Drive sales day-to-day and achieve sales goals.
• Focus on the customer at the core of decisions and deliver a consistent RL brand experience.
• Support store initiatives and participate in training to improve results.
• Represent the customer experience and uphold store standards at all times.

Skills

Retail experience

Customer communication

Flexibility in schedule

Register operation

Team collaboration

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.

Position Overview

Part‑Time Brand Ambassadors have a customer‑first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren where you can begin to write your next great chapter.

Essential Duties & Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes “More Ways to Shop” to drive business results and supports use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned to RL brand expectations.
• Champions RL core values and supports a collaborative environment with the customer at its core.
• Engages in networking to start building a clientele.
• Provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes—Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery—QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Experience, Skills & Knowledge

• Retail experience or similar industry experience in a complex, high‑volume, or high‑profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which may require day, evening, weekends and overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co‑workers.

EEO Statement

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.