Part-Time Branch Banking Client Consultant | Frontline Advisor

Flagstar Bank; Ann Arbor (MI); On-site; USD 23,000 - 32,000; Part time

Job summary

Flagstar Bank in Ann Arbor, MI is seeking a Branch Banking Client Consultant I (Part time) to deliver front-line client service and handle teller functions, supporting customer goals and branch performance.

The role emphasizes client engagement, risk and regulatory compliance, and collaboration with branch teammates to ensure accurate transactions and a positive banking experience for customers.

Qualifications

• High School diploma or equivalent required.
• Less than 2 years of customer service and sales experience preferred.
• Experience in Financial Services Industry is a plus.

Responsibilities

• Sales: support growth targets in financial performance and client introductions to the right team.
• Client Experience: resolve account questions and issues promptly, delivering client engagement and education.
• Risk Management: perform accurate daily financial transactions and adhere to bank policies and regulations.
• Compliance: complete required trainings and maintain regulatory compliance.

Skills

Customer service

Sales

Cash handling

Regulatory compliance

Education

High School / High School Equivalency (GED, HiSET, TASC)

Job description

Flagstar Bank in Ann Arbor, MI is seeking a Branch Banking Client Consultant I (Part time) to deliver front-line client service and handle teller functions, supporting customer goals and branch performance.

The role emphasizes client engagement, risk and regulatory compliance, and collaboration with branch teammates to ensure accurate transactions and a positive banking experience for customers.