Part Time Branch Ambassador Southampton

Capital One Group; Town of Southampton (NY); On-site; USD 51,542 - 54,600; Part time

Benefits offered by this job

Comprehensive health benefits

Inclusive workplace benefits

Job summary

Capital One is seeking a part-time Branch Ambassador in Southampton, NY. In this role, you will help customers navigate banking transactions and provide exceptional service. Responsibilities include performing transactions, educating customers on digital tools, and resolving inquiries.

The ideal candidate will have a High School Diploma and at least 1 year of experience in retail or customer service. Salary for this position ranges from $51,542 to $54,600 annually, prorated for part-time hours.

Qualifications

• Minimum 1 year of retail, sales, or customer-service experience.
• At least 6 months of cash-handling experience.

Responsibilities

• Perform branch transactions including check cashing and deposits.
• Mitigate fraud and ensure adherence to policies.
• Educate customers on mobile and online banking tools.

Skills

Customer service

Cash handling

Sales experience

Education

High School Diploma or GED

Associate’s degree

Job description

About the Role

Part‑time Branch Ambassador in Southampton, NY. Join Capital One’s reimagined branch experience and help customers navigate banking transactions and digital solutions, while delivering exceptional customer service and safeguarding compliance.

Key Responsibilities

• Perform a wide range of branch transactions, including check cashing, deposits, transfers, and withdrawals.
• Monitor and mitigate fraud, ensuring adherence to operational policies and procedural controls.
• Resolve customer inquiries quickly and effectively to enhance the overall experience.
• Provide product knowledge and guide customers through personal and business financial needs.
• Support customers on all branch channels, rotating as needed to meet customer demand.
• Educate customers on mobile and online banking tools using laptops and iPads.
• Leverage tools and channel to recommend appropriate solutions that increase retention and engagement.
• Travel between assigned branches in the local area and support the broader market.

Basic Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of retail, sales, or customer‑service experience.
• At least 6 months of cash‑handling experience.

Preferred Qualifications

• Associate’s degree.
• 2+ years of retail, sales or banking experience.

Additional Requirements

• Capability to adhere to compliance and security policies in accordance with bank policy and federal regulations.
• Ability to travel between branches.
• Eligibility: This position does not sponsor employment authorization.

Compensation & Benefits

Salary for Southampton, NY: $51,542 – $54,600 (annualized). Part‑time salaries are prorated based on hours worked.

Capital One offers a comprehensive and inclusive set of health, financial and other benefits supporting your total well‑being.

Equal Opportunity Employment

Capital One is an equal‑opportunity employer, committed to non‑discrimination in compliance with applicable federal, state, and local laws.