Full Time Branch Ambassador - Central Suffolk Area

Capital One; Bohemia (NY); On-site; USD 51,542 - 54,600; Full time

Benefits offered by this job

Comprehensive health benefits

Competitive salary

Inclusive benefits supporting well-being

Job summary

A leading financial institution in Bohemia, NY, is seeking a Full Time Branch Ambassador for the Central Suffolk Area. This role involves providing exceptional customer service, managing transactions, and ensuring compliance with banking policies. Candidates should have a High School Diploma and at least a year of retail or customer service experience, including cash handling. This position offers a salary range between $51,542 and $54,600, and comes with a comprehensive benefits package.

Qualifications

• At least 1 year of Retail, Sales or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Friendly, engaging, and able to connect with customers.
• Support customers in all areas of the branch.
• Travel between branches in the assigned local area.

Skills

Customer service

Cash handling

Retail experience

Sales experience

Adaptability

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Job description

Full Time Branch Ambassador - Central Suffolk Area

Join to apply for the Full Time Branch Ambassador - Central Suffolk Area role at Capital One.

The Reimagined Branch Experience

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. We believe banking should fit our customers’ everyday lives—not the other way around.

As a Branch Ambassador, you’ll use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll perform a wide variety of transactions—including check cashing, deposits, transfers and withdrawals—while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience‑obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve.

Responsibilities

• Friendly, engaging, and able to connect with customers.
• Reduce customer financial anxiety by determining personal and business financial needs.
• Ensure compliance by following audit and security policies and procedures in accordance with Bank policy and Federal regulations.
• Support customers in all areas of the branch, from cash handling and service needs to rotating throughout the branch based on customer needs.
• Improve the overall retail customer experience with fewer handoffs; every Ambassador is an expert.
• Curious and eager to learn about Capital One products, services and experiences.
• Digitally savvy; showcase what’s possible in our physical space and on mobile and online channels.
• Team player; work with and inspire teammates.
• Research and answer customer inquiries to enhance customer retention and engagement.
• Travel between branches in the assigned local area and support the market assigned.

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales or Customer Service experience.
• At least 6 months of cash handling experience.

Preferred Qualifications

• Associate’s degree.
• 2+ years of Retail, Sales, or Banking Experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary

Bohemia, NY: $51,542 – $54,600
Lake Grove, NY: $51,542 – $54,600
Patchogue, NY: $51,542 – $54,600
Ronkonkoma, NY: $51,542 – $54,600

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

For accommodations: contact Capital One Recruiting at 1‑800‑304‑9102 or [e-mail]. All information is kept confidential.

For technical support or questions about Capital One's recruiting process, send an email to [e-mail].

Capital One does not provide, endorse nor guarantee, and is not liable for third‑party products, services, educational tools or other information available through this site.