Part Time Box Office

The City of Elkhart; Elkhart (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

The City of Elkhart is seeking a part-time Box Office Clerk to support daily ticketing operations at the Lerner.

You will reconcile cash and ticket sales, handle window transactions, open/close the box office, and provide receptionist support during shows.

A high school diploma, basic Microsoft Office skills, and prior receptionist experience are preferred.

Qualifications

• High school diploma or equivalent.
• Microsoft Office experience required.
• Experience with Excel spreadsheets.
• Receptionist experience preferred.

Responsibilities

• Handle window sales and daily opening/closing.
• Reconcile banked receipts and report discrepancies.
• Maintain ticket inventory and related forms.
• Serve as receptionist for the Lerner during shows.
• Perform other clerical duties as time permits.

Skills

Microsoft Office

Stress management

Public interaction

Education

High school diploma

Receptionist experience

Excel experience

Tools

Excel

Job description

REPORTS TO:Box Office Supervisor

Work Schedule (Part-Time Position, 4-16 hours weekly)

• Show Days: Shifts begin at 10 AM and end 30 minutes after the show starts, typically lasting 4-5 hours.
• Weekdays (Monday - Friday): 12 PM - 5 PM.
• Saturdays (No Show Days): 9 AM - 1 PM.

JOB SUMMARY

• Reconciles all Box Office transactions, including daily accounting for cash, checks, charges, and reconciling to the ticket system reports
• Maintains ticket inventory and forms needed to reconcile
• Works shows, closes Box Office, and reconciles specific show sales
• Receptionist for the Lerner
• Clerical duties as time permits

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Window sales
• Daily opening and closing
• Accountability for all banks in ticket office
• Responsible for all tickets sales, cash, checks, charges and the reconciliation of each
• Turns reconciliations in to the Lerner Manager for approval daily
• Receptionist’s duties – handles all calls in a business-like manner

OTHER DUTIES AND RESPONSIBILITIES

• Works shows driven by theatre schedule, arriving one hour before each show and stays until Manager has all the information needed to proceed with the shows closing
• Manages the postage and copy machine for the Lerner
• Remains flexible to take part in other duties and be a team player

EDUCATION AND EXPERIENCE

• Graduate of accredited high school
• Microsoft computer experience (At least 1 yr)
• Excel spread sheets
• Receptionist’s experience

KNOWLEDGE, SKILLS, AND ABILITIES

• Microsoft Office
• Ability to work under stress and fast paced environment
• Ability to handle concerns of general public courteously and efficiently

PHYSICAL, MENTAL, AND VISUAL SKILLS

• Ability to stand for long periods of time
• Ability to stay calm under pressure
• Vision clarity for long hours of working on the computer and on spread sheets

WORKING CONDITIONS

• Fast-paced office that requires interaction with other staff
• Constant customer contact

POST OFFER TESTING REQUIREMENTS

• The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
• Background checks producing acceptable BMV and criminal history reports required.

POLICY STATEMENT

The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.

This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.