Part Time Bellperson/Shuttle Driver - Marriott Colorado Springs

Benchmark Hospitality at DU; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a renowned hotel in Colorado Springs, where you'll be the first point of contact for guests. This role emphasizes exceptional customer service, professionalism, and a welcoming demeanor. As a bellperson/shuttle driver, you'll assist guests with their luggage and provide transportation to local attractions. Enjoy a supportive work environment with opportunities for growth and unique perks like discounts on hotel stays and wellness programs. If you're passionate about hospitality and eager to create memorable experiences, this is the perfect opportunity for you.

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Wellness Programs

Retirement Plans

Qualifications

• Valid driver's license with at least 3 years' driving experience.
• Must speak and write fluent English.

Responsibilities

• Assist guests with luggage and packages upon arrival and departure.
• Run shuttle van between hotel and local sites as needed.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Opening Post Information* : Posted Date 7 days ago (4/25/2025 10:00 PM)

Opening ID 2025-54740

# of Openings 2

Job Locations US-CO-Colorado Springs

Department (Portal Searching) Guest Services

Position Type (Portal Searching) Regular Part Time

About Us

At Pyramid Global Hospitality, people come first. We are dedicated to creating a supportive and inclusive work environment that values diversity, growth, development, and well-being. Our commitment to a People First culture is evident in our approach to employee development, benefits, and building meaningful relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. You'll also enjoy unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Plus, we're committed to providing ongoing training and development opportunities to help you build the skills and knowledge needed to advance your career.

Whether you're just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success across over 230 properties worldwide. Join our team and experience the benefits of working for a company that truly values its employees and is dedicated to creating exceptional guest experiences.

Check out this video for more information on our great company!

The position will remain open until filled.

Location Description

Colorado Springs Marriott, nestled near the Rocky Mountains and the vibrant downtown of Colorado’s second-largest city, offers an excellent opportunity to join a world-class team that values personal and professional growth. Our hotel is the perfect home base for outdoor enthusiasts exploring Pikes Peak and Cave of the Winds. When you’re ready to enjoy the great indoors, you'll have easy access to the shops and art galleries in downtown Colorado Springs.

Our property boasts renovated, pet-friendly rooms and suites, a full-service restaurant with a stylish outdoor patio and fire pits, 15 flexible event spaces, a fitness center, and pools. Experience our Culture of Care and discover what a career at the Colorado Springs Marriott with Pyramid Hotel Group can mean for you!

Description

At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.

Key Responsibilities:

The bellperson/shuttle is the ambassador of the hotel to guest as they arrive and leave the hotel. As the first person our guest meet, you will represent the hotel's dedication to Marriott's brand and service excellence by providing a welcoming and friendly smile with the utmost professionalism. You will assist guest with thier luggage and packages upon arrival and departure exceeding expectations and arranging transportation when needed.

You will also be running shuttle van between hotel and local sites within a 2-Mile radius of our location per guest request as needed.

To be successful in this role, the candidate will understand the importance of arriving each day with the personal appearance expected at a full-service hotel, and exhibit an eagerness to provide proactive assistance and services to every guest.

This position has a wage of $15.00/hour with no CDL plus tips and $16.00/hour with CDL plus tips.

Duties of Bellman:

• The ability to move luggage carts weighing up to 200lbs, the ability to lift and carry boxes/luggage up to 75lbs required
• Follow established hotel safety protocols and procedures at all times
• Is familiar with the layout of the hotel and memorize the preferred route for escorting guests
• Rooms the guest in accordance with hotel standards
• Provides information to guests about the hotel facilities and services
• Stock the mountain store and put away inventory for store when it arrives
• During down times, ensure that task pending get completed
• Assist guests checking in or out with their baggage, answering questions, making deliveries
• Recognizes customers immediately with a warm and hospitable welcome
• Responds to inquiries with accurate information regarding location specific features and services
• Coordinates with Guest Services staff regarding daily VIP arrivals and special guests

Duties of a Driver Attendant:

• Connects with guests with a dynamic and engaging personality.
• Responds to guests' needs with urgency and follow-through.
• Impresses guests with prompt and professional service.
• Maintain security of vehicles and vehicle keys.
• Have advanced knowledge of the immediate physical location and surrounding areas of interest and activities
• Maintain the cleanliness of the drive and parking areas.

Opportunity for Growth: This position offers the potential for career advancement within our organization, aligning with our commitment to employee development and growth.

Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to:

• Exclusive discounts on room rates and experiences at our award-winning hotels
• Mental wellbeing support for you and your loved ones
• Comprehensive finance and retirement solutions
• Performance-based incentives and bonuses
• Generous paid time off
• Exciting perks and discounts
• Professional guidance and support
• Competitive health insurance plans
• Pet insurance for your furry companions
• Educational opportunities for career growth
• Strong emphasis on work-life balance

Qualifications

Requirements :

• Must be at least 21 years old.
• Valid driver's license with at least 3 years' driving experience
• Must pass a mandatory drug test
• Must pass a criminal background check
• No MAJOR violations (DUI, reckless driving, negligent homicide) in the past 7 years
• No more than two MINOR violations in the past year (accident, speeding)
• No license suspension or revocation in the last 3 years
• Flexible availability (evening and weekend shifts)
• Frequent running, standing, stooping, lifting, and climbing stairs.
• Continually standing for long periods of time, up to an entire shift
• Must be able to lift up to 100 lbs.
• Exposed to winter and summer temperature extremes.
• Must speak and write fluent English.

If you are an enthusiastic and highly motivated individual with a passion for delivering exceptional customer service and creating memorable guest experiences, we want you to join our Guest Service team at the Marriott Colorado Springs Hotel. Be a part of our world-class property and grow your career in hospitality with Pyramid Global.

The Marriott Colorado Springs is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Compensation Range

The compensation for this position is $15.00/Hr. - $16.00/Hr. based on qualifications and experience.

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