Part-Time Bellperson/Shuttle Driver - Beauport Hotel

Beauport Hotel; Gloucester (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Beauport Hotel is seeking a Part-Time Bellperson/Shuttle Driver to provide excellent guest service and assist with luggage transportation. The ideal candidate will have customer service experience and a valid driver's license. This role involves greeting guests, maintaining hotel standards, and ensuring guest satisfaction.

Benefits

Paid time off

Health coverage (medical, dental, vision)

Dining discounts at Beauport Hospitality Group Restaurants

Rewards and Recognition

Qualifications

• 1+ years of customer service experience, preferably in hospitality.
• Must be at least 18 years of age.
• Valid state driver's license with acceptable driving history.

Responsibilities

• Greet and welcome guests in a courteous manner.
• Assist with luggage transportation to and from guest rooms.
• Drive shuttle for in-house guests to local attractions.

Skills

Customer Service

Communication

Hospitality

Job description

Part-Time Bellperson/Shuttle Driver - Beauport Hotel

Join to apply for the Part-Time Bellperson/Shuttle Driver - Beauport Hotel role at Beauport Hotel Gloucester

Part-Time Bellperson/Shuttle Driver - Beauport Hotel

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Join to apply for the Part-Time Bellperson/Shuttle Driver - Beauport Hotel role at Beauport Hotel Gloucester

Job Description

We are seeking hospitality professionals; strengths in guest service with knowledge of the memorable guest experience for the position of Bellperson/Shuttle Driver at the Beauport Hotel. This position is responsible for greeting and welcoming guests of the hotel and patrons of the restaurant, in courteous and professional manner. The Bellperson will assist with the transportation of luggage to the front desk area, the guest rooms and vice versa. This position will also be expected to be able to drive the shuttle for our in-house guests.

Job Description

We are seeking hospitality professionals; strengths in guest service with knowledge of the memorable guest experience for the position of Bellperson/Shuttle Driver at the Beauport Hotel. This position is responsible for greeting and welcoming guests of the hotel and patrons of the restaurant, in courteous and professional manner. The Bellperson will assist with the transportation of luggage to the front desk area, the guest rooms and vice versa. This position will also be expected to be able to drive the shuttle for our in-house guests.

Experience

Must have at least (1) or more years of experience in customer service, with previous experience in Hospitality preferred.

Must be at least 18 years of age.

Shuttle Driver License Requirements

Required to have and maintain a valid state drivers license with a current address and acceptable driving history.

Essential Functions

• Open hotel doors for guests entering and exiting the hotel.
• Responsible for the first impression of customer service and hotel representation.
• Unload luggage from the car or taxi and offer assistance to the front desk area.
• Assist with the transportation and storage of guest luggage, including transporting luggage to the guests room.
• Familiarize guests with room amenities, to include the Wi-Fi, temperature control and directions to the Birdseye Rooftop Pool.
• Store and retrieve luggage from the bell closet as needed, while regularly logging activity.
• Assist guests with local directions and other information as requested.
• Notify the Front Desk of VIP arrivals when possible via the two-way radio.
• Deliver all mail and packages to in house guests in a timely manner, as directed by the Front Desk, to include special requests.
• Transport hotel guests to local area attractions within a 3-mile radius.
• Adhere to shuttle schedule and timeliness of guest needs.
• Maintain cleanliness of shuttle, as well as monitoring routine maintenance of the shuttle for the Front Office Manager.
• Be informed of in house events on a daily basis.
• Practice all safety and emergency procedures.
• Comply with all hotel policies and procedure to include attendance and attire standards.
• Work closely with the Valet Team to ensure proper traffic flow.
• Maintain the appearance of the Front Door area of the hotel.
• Thank guests for choosing our hotel, loading luggage into vehicles for all departing guests.
• Complete special projects as assigned by Hotel Management.
  
  

Required Experience

• Ability to stand, walk and run for extended periods of time.
• Ability to lift push and pull at least 30 lbs.
• Ability to walk/stand approximately 90% of shift.
• Ability to bend, stoop, squat and lift frequently throughout shift.
• Ability to work a flexible schedule, including nights, weekends and holidays.
• Ability to practice and adhere to all safety requirements.
• Requires good communication; both verbal and written.
  
  

WORKING ENVIRONMENT

• Work will primarily take place at the front door area of the hotel.
• Interior and Exterior of hotel; exposure to sun, heat, cold and changing weather conditions.
• Hotel property with 94 guest rooms.
  
  

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Benefits

What can you expect from Beauport Hospitality Group?

• Benefits when working on average 30 hours – including paid time off & health coverage (medical, dental, vision)
• ** Waiting period applies to all Team Members.
• Discount when dining at the Beauport Hospitality Group Restaurants.
• Rewards and Recognition.
  

Keyword: bellman, doorman, front office, front desk, concierge, shuttle, driver, transportation, hotel, luggage, customer service, first impression, doorperson

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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