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Join a dynamic team at The Curtis Hotel, where you will provide exceptional food service in a lively environment. As a part of Sage Restaurant Group, employees benefit from career growth opportunities and are encouraged to express individuality. This role requires strong customer service skills and offers a vibrant work culture where fun and professionalism coexist.
The Curtis Hotel, a “Stay Happy, Work Happy!” aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don’t believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.
On-Site Parking
Complimentary Employee Meal
Hotel Discounts (Both Hilton & Sage Portfolio)
Sage Restaurant Concepts Discounts
When you join the team at The Curtis Hotel- you not only join a dynamite property, you become a part of something bigger, Sage Hotel Management. If you thrive in environments that encourage individuality and innovative thinking, look no further. Apply today!
Position will be posted until July 11, 2025, or until filled.
Job Overview
Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.
Responsibilities
Read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
Complete assigned sidework.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Travel requirements - local travel for outside catering functions only.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Previous experience in similar position of 3 months or longer.
Knowledge/Skills
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
Mobility: Maneuver in narrow areas and between seated guests.
Continuous standing required to service guest functions; 100% of the time scheduled.
Climbing approximately 12 steps 20% of 8 hours.
No driving required.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Complimentary Employee Meals
Free Gym Access
Hotel Discounts (Both Hilton & Sage Portfolio)
Employee Recognition Events/Prizes
Opportunities for Career Growth and Development
Employee Discount at The Corner Office Restaurant