Part Time Banquet Server

Sage Hospitality Group; Boulder (CO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Embassy Suites Boulder, part of Sage Hospitality Group, is seeking a Banquet Server to deliver prompt and courteous food service for events. You will set up, serve and breakdown functions, ensuring a safe and accident-free environment while maintaining guest-focused hospitality.

The role requires a high school education and 3+ months of prior experience. You will work mornings, afternoons, evenings, weekends, and holidays, with local travel for outside catering as needed.

Qualifications

• High school education or equivalent is required.
• Minimum 3 months’ experience in a similar role.
• Strong customer service and food-service knowledge preferred.

Responsibilities

• Read BEO and complete a set-up.
• Set tables correctly and uniformly.
• Keep the station neat and clean per policies.
• Assist Lead Banquet Server with set-up/breakdown of buffet or tables.
• Greet and serve guests following guidelines for food and beverage service.
• Follow guest check and money-handling procedures for orders.
• Complete assigned sidework.
• Remain attentive to guests throughout the dining experience.
• Work flexible shifts including mornings, afternoons, evenings, weekends and holidays.
• Local travel for outside catering functions only.

Skills

Customer service

Food service

Restaurant operations

Education

High school education or equivalent

Job description

Why us?

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Embassy Suites Boulder, we embrace:

• \"Uniquely Colorado\" Experience– Two distinct properties united under a shared Canyon corridor identity, drawing inspiration from Boulder's vibrant culture, natural beauty, and innovative spirit.

• Experiential Hospitality– Staff serve as storytellers and guides, creating immersive, locally rooted experiences across both properties.

• Creative, Passion-Led Service– Emphasis on enthusiasm and authenticity, with team members who bring genuine energy to every guest interaction.

• Urban Retreat Atmosphere– Thoughtful design and attention to detail create a cohesive sense of place along Canyon Boulevard, whether guests are staying in all-suite comfort or a modern inn setting.

• Unified Brand, Distinct Experiences– While each property offers its own character, both share a commitment to elevated, people-first hospitality that reflects the best of Boulder.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Embassy Suites Boulder and align with Sage Hospitality’s commitment to genuine, meaningful connection.

Job Overview

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Travel requirements - local travel for outside catering functions only.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must have to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.