Part-Time Banking Teller — Customer Service & Referrals

First Interstate Properties, Ltd.; Grant City (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

PTO

Child care assistance

Exercise reimbursement

Job summary

This Part Time Teller position is located at our Grant City, MO branch. The role focuses on daily teller transactions in both lobby and drive-up locations with emphasis on delivering outstanding client service and building client relationships.

Responsibilities include deposits, checks, currency handling, cross-sell opportunities, and using client-facing systems while maintaining confidentiality and accuracy. Training and team support are expected as part of the role.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answers clients’ questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Processes consumer credit card applications.
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.
• Performs other duties as assigned.

Skills

Confidential information handling

Mathematical aptitude

Communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

This Part Time Teller position is located at our Grant City, MO branch. The role focuses on daily teller transactions in both lobby and drive-up locations with emphasis on delivering outstanding client service and building client relationships.

Responsibilities include deposits, checks, currency handling, cross-sell opportunities, and using client-facing systems while maintaining confidentiality and accuracy. Training and team support are expected as part of the role.