Part-Time Banking Concierge & Client Advocate

JPMorgan Chase & Co.; Town of Florida (NY); On-site; USD 28,000 - 36,000; Part time

Job summary

JPMorgan Chase & Co. in Hialeah, FL is seeking an Associate Banker to deliver hospitality and banking solutions in a part-time role. You will greet clients, assist with accounts, and guide customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

The role emphasizes building trusted client relationships, delivering attentive service, and collaborating with the branch team to help clients achieve their financial goals. A high school diploma or GED is required.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to quickly resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly and accurately learn products, services, and procedures.
• Strong interest in educating customers about technology solutions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options.
• Build meaningful relationships by listening, asking questions, and collaborating with team members.
• Perform branch operations, including cash handling, in compliance with bank procedures.

Skills

Client service

Relationship building

Client engagement

Communication

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Hialeah, FL is seeking an Associate Banker to deliver hospitality and banking solutions in a part-time role. You will greet clients, assist with accounts, and guide customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

The role emphasizes building trusted client relationships, delivering attentive service, and collaborating with the branch team to help clients achieve their financial goals. A high school diploma or GED is required.