Part-Time Banking Associate - Elevate Client Experience

JPMorgan Chase & Co.; San Diego (CA); On-site; USD 21,000 - 34,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in a part-time role in San Diego to deliver exceptional client experiences. You will greet clients, assist with accounts, and guide them in using Chase digital tools, while contributing to branch success through proactive service and product knowledge.

You’ll work with the team to meet client needs, maintain compliance, and support daily banking operations. A high school diploma is expected; prior customer service experience is beneficial.

Qualifications

• Put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients and demonstrate genuine care.
• Engage clients clearly and politely to understand and help.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by collaborating with the team.
• Learn products, services, and procedures quickly and accurately.
• Prior experience in client service or comparable role.
• High school diploma or GED equivalent required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts, opening new ones, and following policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing solutions.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Customer service mindset

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in a part-time role in San Diego to deliver exceptional client experiences. You will greet clients, assist with accounts, and guide them in using Chase digital tools, while contributing to branch success through proactive service and product knowledge.

You’ll work with the team to meet client needs, maintain compliance, and support daily banking operations. A high school diploma is expected; prior customer service experience is beneficial.