Part-Time Banking Associate - Customer Experience Champion

JPMorgan Chase & Co.; Brighton (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

JPMorgan Chase & Co. Brighton Grand River Branch seeks an Associate Banker for part-time, 30 hours per week. The role focuses on delivering welcoming, high-quality client experiences, assisting with accounts, and guiding customers through Chase digital tools in a busy branch environment.

You will build trusted relationships, manage lobby flow, and collaborate with colleagues to achieve branch goals while ensuring compliance with banking regulations.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience preferred.
• Ability to greet clients, assess needs, and provide friendly service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Serve clients by handling account servicing, maintenance, and new accounts while following policies.
• Educate clients on day-to-day banking and technology options like mobile app and ATMs.
• Build relationships by listening, asking questions, and coordinating with team members to meet goals.
• Support branch operations, including cash devices, while adhering to bank procedures.

Skills

Customer service

Communication

Relationship building

Problem solving

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. Brighton Grand River Branch seeks an Associate Banker for part-time, 30 hours per week. The role focuses on delivering welcoming, high-quality client experiences, assisting with accounts, and guiding customers through Chase digital tools in a busy branch environment.

You will build trusted relationships, manage lobby flow, and collaborate with colleagues to achieve branch goals while ensuring compliance with banking regulations.