Part-Time Banking Associate — Client-Centered & Tech-Savvy

JPMorgan Chase & Co.; Cleveland (OH); On-site; USD 28,000 - 34,000; Part time

Job summary

JPMorgan Chase & Co. in Cleveland is seeking an Associate Banker for a 30-hour, part-time schedule in the Cleveland West Area. The role emphasizes welcoming service, leveraging digital tools, and helping clients meet financial goals.

You will greet clients, open new accounts, assist with day-to-day transactions using mobile app and ATMs, and collaborate with branch teammates to deliver seamless service. The position requires a high school diploma or GED and prior client service experience;

Qualifications

• Client service experience or comparable experience.
• Clear communication with clients and colleagues.
• Ability to work as part of a team to deliver seamless service.
• Attention to detail to follow policies and regulations.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking transactions and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch teammates to meet financial goals.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service experience

Communication skills

Teamwork

Attention to detail

Empathy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Cleveland is seeking an Associate Banker for a 30-hour, part-time schedule in the Cleveland West Area. The role emphasizes welcoming service, leveraging digital tools, and helping clients meet financial goals.

You will greet clients, open new accounts, assist with day-to-day transactions using mobile app and ATMs, and collaborate with branch teammates to deliver seamless service. The position requires a high school diploma or GED and prior client service experience;