Part-Time Banking Advisor – Customer Experience

JPMorgan Chase & Co.; Frederick (MD); On-site; USD 25,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Frederick, MD is seeking a Part-time Associate Banker (20 hours) to deliver welcoming, knowledgeable service and support clients with everyday banking tasks. You will help open accounts, educate customers on digital tools, and partner with teammates to meet financial goals.

The role emphasizes building relationships, using Chase Mobile App for routine transactions, and maintaining adherence to banking policies while delivering an excellent client experience.

Qualifications

• Requires a high school diploma or GED.
• Strong client service orientation and communication skills.
• Ability to work collaboratively with branch teammates.
• Comfort with using digital banking tools and self-service channels.
• Willingness to learn products, policies and procedures.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on day-to-day banking using Chase Mobile App and ATMs.
• Build trusted relationships by listening and solving client needs.
• Support branch operations including cash devices and adherence to policies.

Skills

Client service

Communication

Teamwork

Problem solving

Digital banking

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in Frederick, MD is seeking a Part-time Associate Banker (20 hours) to deliver welcoming, knowledgeable service and support clients with everyday banking tasks. You will help open accounts, educate customers on digital tools, and partner with teammates to meet financial goals.

The role emphasizes building relationships, using Chase Mobile App for routine transactions, and maintaining adherence to banking policies while delivering an excellent client experience.