Part-Time Banking Advisor & Client Experience Specialist

Bank N.A.; Calumet City (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Bank N.A. in Illinois seeks a part-time Banking Associate to provide outstanding customer service and guidance on financial solutions. You will help customers in the branch lobby, promoting digital and self-serve options while maintaining privacy and accuracy.

You will collaborate with branch partners to grow relationships, refer opportunities, and support overall branch goals and the customer experience.

Qualifications

• 1-2 years of relevant experience in a customer-facing role desired.
• Confident in using social media, tablets, smartphones, online tools, and apps.
• Strong verbal and written communication; capable of needs-based conversations.
• Proven ability to deliver a personal customer experience in a team environment.

Responsibilities

• Delivers exceptional service to customers and prospects; advises on financial solutions.
• Identifies referral opportunities to grow customer relationships with BMO partners.
• Greets customers in the lobby and guides them to digital self-serve options.
• Conducts client conversations about banking services and suggests channels.

Skills

Customer service

Sales experience

Social media proficiency

Communication skills

Team collaboration

Organization

Adaptability

Job description

Bank N.A. in Illinois seeks a part-time Banking Associate to provide outstanding customer service and guidance on financial solutions. You will help customers in the branch lobby, promoting digital and self-serve options while maintaining privacy and accuracy.

You will collaborate with branch partners to grow relationships, refer opportunities, and support overall branch goals and the customer experience.