Part-Time Associate Banker: Welcoming Service & Tech Help

Aumni; East Meadow (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase seeks an Associate Banker to represent the brand with hospitality, using banking solutions and tech to serve clients. You will build trusted relationships, guide clients through accounts and services, and work with the team to meet financial goals.

You will help with onboarding, daily transactions, and leveraging digital tools to enhance client experiences, all while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience by working collaboratively as a team.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue system.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge – partnering with other team members to meet financial goals.
• Perform branch operations, including cash devices management (cash vault, ATMs) following bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Team collaboration

Product knowledge

Ability to learn quickly

Cash handling awareness

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to represent the brand with hospitality, using banking solutions and tech to serve clients. You will build trusted relationships, guide clients through accounts and services, and work with the team to meet financial goals.

You will help with onboarding, daily transactions, and leveraging digital tools to enhance client experiences, all while adhering to policies and regulatory requirements.