Part-Time Associate Banker: Elevate Customer Experience

JPMorgan Chase & Co.; Philadelphia (Philadelphia County); On-site; USD 25,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. in Philadelphia, PA is seeking a Part Time Associate Banker (20 hours) at the Rodin Place Branch. You will greet clients, open accounts, and guide customers through digital banking tools to meet their financial goals.

The role emphasizes delivering friendly service, building trusted relationships, and partnering with the branch team to support daily banking needs and events. A high school diploma or GED is required.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Philadelphia, PA is seeking a Part Time Associate Banker (20 hours) at the Rodin Place Branch. You will greet clients, open accounts, and guide customers through digital banking tools to meet their financial goals.

The role emphasizes delivering friendly service, building trusted relationships, and partnering with the branch team to support daily banking needs and events. A high school diploma or GED is required.