Part-Time Associate Banker: Customer-First Banking

JPMorgan Chase & Co.; Town of Germantown (WI); On-site; USD 22,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker for the Greater Milwaukee North Suburbs area, with a 30-hour schedule across Mequon, Germantown and surrounding locations.

This part-time role emphasizes welcoming service, accurate transactions, and building client relationships in a busy branch environment. You will greet clients, open new accounts, assist with everyday banking and digital tools, and collaborate with the team to meet financial goals while complying with policies and

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client-first service

Welcoming environment

Clear communication

Relationship building

Attention to detail

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker for the Greater Milwaukee North Suburbs area, with a 30-hour schedule across Mequon, Germantown and surrounding locations.

This part-time role emphasizes welcoming service, accurate transactions, and building client relationships in a busy branch environment. You will greet clients, open new accounts, assist with everyday banking and digital tools, and collaborate with the team to meet financial goals while complying with policies and