Part-Time Associate Banker: Customer Experience Pro

JPMorgan Chase & Co.; Grand Rapids (MI); On-site; USD 25,000 - 32,000; Part time

Job summary

JPMorgan Chase & Co. in Grand Rapids, MI, is seeking a Part Time (20 Hours) Associate Banker at Thornapple Branch.

You will greet clients, deliver attentive service, and guide them through banking solutions using Chase Mobile App and Chase.com, helping them achieve financial goals. The role emphasizes building trusted relationships, operating within branch teams, and supporting daily banking transactions and account servicing.

Qualifications

• Must have client service experience or comparable background.
• Strong communication and interpersonal skills to greet clients and build relationships.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and provide account servicing while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App and Chase.com.
• Build meaningful relationships by active listening and collaborating with branch team members.
• Assist with branch operations and cash handling in accordance with bank policies.

Skills

Client service experience

Communication skills

Team collaboration

Attention to detail

Computer literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Grand Rapids, MI, is seeking a Part Time (20 Hours) Associate Banker at Thornapple Branch.

You will greet clients, deliver attentive service, and guide them through banking solutions using Chase Mobile App and Chase.com, helping them achieve financial goals. The role emphasizes building trusted relationships, operating within branch teams, and supporting daily banking transactions and account servicing.