Part-Time Associate Banker – Customer Experience

JP Morgan Chase; Hammond (LA); On-site; USD 21,000 - 30,000; Part time

Job summary

JP Morgan Chase in Hammond, LA is looking for an Associate Banker for a 30-hour part-time schedule at our Hammond Branch. You will deliver welcoming, high-quality service, assist clients with accounts, and promote digital banking solutions to meet their financial goals.

As a trusted advisor, you’ll build relationships, educate clients on products, and collaborate with team members to ensure a seamless customer experience in a busy branch environment.

Qualifications

• Experience and commitment to delivering excellent client service.
• Ability to build trusted client relationships.
• Strong communication and listening skills across client interactions.
• Willingness to work as part of a branch team to serve customers.
• Comfort with using digital banking tools and basic tech platforms.

Responsibilities

• Greet clients and provide attentive, friendly service in the branch.
• Assist with account openings, servicing, and adherence to policies and regulations.
• Guide clients through day-to-day transactions and digital channels (mobile app, online banking, ATMs).
• Listen actively to client needs, ask questions, and offer appropriate product solutions.
• Support branch operations, including cash handling and adherence to security procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Tech literacy

Education

High school diploma or GED

Job description

JP Morgan Chase in Hammond, LA is looking for an Associate Banker for a 30-hour part-time schedule at our Hammond Branch. You will deliver welcoming, high-quality service, assist clients with accounts, and promote digital banking solutions to meet their financial goals.

As a trusted advisor, you’ll build relationships, educate clients on products, and collaborate with team members to ensure a seamless customer experience in a busy branch environment.