Part-Time Associate Banker: Customer-Centric Banking

Bank of Montreal; Columbia City (IN); On-site; USD 42,000 - 50,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Accident and life insurance

Job summary

Bank of Montreal is seeking a part-time Retail Banking Sales & Service professional in the United States. The role focuses on delivering exceptional service, identifying customer needs, and guiding clients through digital and self-serve options.

You will collaborate with branch partners to grow relationships and provide personal banking guidance, including credit card solutions. A strong emphasis on tailored, needs-based conversations and compliance with policies is required.

Qualifications

• Typically 1–2 years of relevant experience or related certification.
• Bilingual English/Spanish preferred.
• Experience in consultative customer service or sales.
• Knowledge of personal banking and credit card solutions.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and offers banking solutions that fit.
• Guides customers to digital and self-serve options for easy banking.
• Conversations to recommend channels and personal banking/investment advice.
• Supports branch operations and daily tasks (inventory, applications, filing, opening/closing).
• Collaborates with BMO partners to grow customer relationships.

Skills

Bilingual English/Spanish

Customer service

Consultative sales

Communication skills

Team collaboration

Job description

Bank of Montreal is seeking a part-time Retail Banking Sales & Service professional in the United States. The role focuses on delivering exceptional service, identifying customer needs, and guiding clients through digital and self-serve options.

You will collaborate with branch partners to grow relationships and provide personal banking guidance, including credit card solutions. A strong emphasis on tailored, needs-based conversations and compliance with policies is required.