Part-Time Associate Banker: Customer Care & Tech Help

JPMorgan Chase & Co.; Norfolk (VA); Sur place; USD 32 000 - 42 000; Temps partiel

Résumé du poste

Chase is looking for a Part Time Associate Banker at the Downtown Norfolk Branch to deliver friendly, attentive service and build trusted relationships with clients. You will educate customers on banking products, assist with account servicing, and use Chase mobile and digital tools to enhance everyday banking experiences.

The role emphasizes a welcoming environment, adherence to policies, and collaboration with branch colleagues to meet client financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.

Responsabilités

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed expectations by servicing accounts, opening new accounts, and following policies and regulatory requirements.
• Educate clients on day-to-day banking using technology self-service options like the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and partnering with branch team members to help goals.
• Perform branch operations, including cash devices, while adhering to bank policies.

Connaissances

Client service

Relationship building

Communication

Teamwork

Learning quickly

Formation

High school diploma or GED

Outils

Chase Mobile App

Description du poste

Chase is looking for a Part Time Associate Banker at the Downtown Norfolk Branch to deliver friendly, attentive service and build trusted relationships with clients. You will educate customers on banking products, assist with account servicing, and use Chase mobile and digital tools to enhance everyday banking experiences.

The role emphasizes a welcoming environment, adherence to policies, and collaboration with branch colleagues to meet client financial goals.