Part-Time Associate Banker: Client-First Banking

JPMorgan Chase & Co.; Grand Rapids (MI); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Grand Rapids, MI is seeking an Associate Banker for a 30-hour, part-time schedule in East Grand Rapids and surrounding locations. You will greet clients, open and service accounts, and help customers use Chase mobile and online tools to meet their financial goals.

You'll build trusted relationships, deliver friendly service, and work with the local team to achieve branch objectives while adhering to bank policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted client relationships.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team for seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones per policy.
• Educate clients on day-to-day banking and self-service options (mobile app, online, ATMs).
• Build relationships and work with the branch team to meet financial goals.
• Perform branch operations and manage cash devices following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Grand Rapids, MI is seeking an Associate Banker for a 30-hour, part-time schedule in East Grand Rapids and surrounding locations. You will greet clients, open and service accounts, and help customers use Chase mobile and online tools to meet their financial goals.

You'll build trusted relationships, deliver friendly service, and work with the local team to achieve branch objectives while adhering to bank policies and regulatory requirements.