Part-Time Associate Banker — Bilingual Mandarin

Testing Site - JPMC; Irvine (CA); On-site; USD 27,000 - 36,000; Part time

Job summary

Chase in Irvine, CA is seeking a Part Time Associate Banker (30 hours) at Culver and Deerfield branches. The role requires Mandarin fluency and English proficiency to deliver welcoming, attentive service and process transactions and new accounts.

You will educate clients on mobile and online banking tools, build relationships, and support branch operations in a fast-paced, customer-focused environment.

Qualifications

• Mandarin fluency in reading and speaking required.
• English fluency required.
• Client service experience is preferred.
• Ability to educate customers to technology solutions (mobile app, online banking) is beneficial.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulatory requirements.
• Educate clients on using Chase mobile app, Chase.com, and ATMs to meet banking needs.
• Build trusted relationships by listening, asking questions, and offering product knowledge and solutions.
• Support branch operations, including cash devices, while adhering to policies.

Skills

Mandarin fluency

English fluency

Client service experience

Tech product knowledge

Education

High school diploma or GED

Job description

Chase in Irvine, CA is seeking a Part Time Associate Banker (30 hours) at Culver and Deerfield branches. The role requires Mandarin fluency and English proficiency to deliver welcoming, attentive service and process transactions and new accounts.

You will educate clients on mobile and online banking tools, build relationships, and support branch operations in a fast-paced, customer-focused environment.