Part-Time Assistant Store Manager - Johnson Creek, WI

Daily Thread; Johnson Creek (WI); Presencial; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sick Day allowance for unforeseen健康

Attractive Discounts on products

Employee Wellness programs

Monthly Bonus incentives

Descripción de la vacante

Daily Thread in Wisconsin is seeking an Assistant Store Manager to drive sales and customer satisfaction. You will shape store strategy, oversee opening/closing procedures, inventory control, and visual merchandising to create an engaging shopping experience.

The role emphasizes coaching and developing the team, meeting sales goals, leveraging POS and CRM systems, and ensuring loss prevention and policy adherence. At your discretion, hours may be adjusted to 32 per week as business needs require.

Formación

• Minimum 1+ years in Assistant Manager responsibilities or equivalent retail leadership experience.
• Results-oriented with proven sales focus and ability to coach team toward targets.
• Strong verbal and written communication; comfortable interacting with customers and partners.

Responsabilidades

• Achieve personal and store sales goals and mentor team members to improve selling skills.
• Develop and implement sales strategies to boost revenue and customer satisfaction while tracking KPIs.
• Manage client information (phone, email, address) and ensure data accuracy for CRM.
• Address customer needs, resolve concerns promptly, and maintain store standards.
• Maintain merchandising, pricing knowledge, and familiarity with stockroom layout.
• Ensure housekeeping, visual standards, and loss prevention procedures are followed.
• Utilize POS, CRM, and inventory tools effectively to support store operations.

Conocimientos

Retail leadership

Sales focus

Communication

Coaching

Technology proficiency

Herramientas

POS systems

CRM systems

Inventory software

Descripción del empleo

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees' weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities:

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company's loss prevention program
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation

Requirements

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment

Benefits

• Sick Day allowance for unforeseen health needs
• Attractive Discounts on products
• Employee Wellness programs to promote a healthy work-life balance
• Monthly Bonus incentives to recognize and reward outstanding performance