Part Time Assistant Manager - UTC

PacSun; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Pacsun is a leading lifestyle brand co-founded in Los Angeles, known for connecting fashion with music, art, and sport. We are seeking an Assistant Store Manager to drive a customer-focused, sales-driven store in Southern California and lead a team toward achieving key KPIs.

In this role you will model the store’s customer-first culture, coach Sales Associates, and ensure policies are followed while maintaining a clean, safe shopping environment.

Qualifications

• Customer-focused leadership experience in retail preferred.
• Ability to coach and develop Sales Associates.
• Strong communication and problem-solving skills.

Responsibilities

• Lead a customer-focused, top-line sales driven store operation.
• Coach and motivate team to deliver engaging customer experiences.
• Ensure policy compliance and effective issue resolution.
• Maintain a clean, safe, and organized store environment.
• Oversee KPI execution and store performance.

Job description

Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you’ll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates