Part Time Assistant

PacSun; Tulsa (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

Pacsun in Tulsa is seeking an Assistant Store Manager to support the Store Manager in delivering a customer‑focused, sales-driven, profitable store operation. You will lead by example, coaching teams to deliver engaging experiences while upholding company standards and policies.

You’ll manage daily store operations, staff coverage, visual presentation, and performance feedback, driving excellence in service, merchandising, and safety. This role offers growth within a fast‑paced fashion brand.

Qualifications

• Customer service mindset and strong communication skills.
• Ability to lead a team and coach performance.
• Knowledge of merchandising and store operations.
• Commitment to brand standards and policies.

Responsibilities

• Deliver engaging, authentic customer experiences at all times.
• Resolve customer situations in line with policy and escalate as needed.
• Maintain a clean, safe, organized store and stockroom.
• Coach Sales Associates and recognize top performers.
• Ensure adherence to visual directives and brand standards.
• Drive store efficiency and operations to meet KPIs.
• Provide direction on company directives and responsibilities.

Skills

Customer service mindset

Leadership

Merchandising

Communication

Education

High School Diploma or equivalent

Job description

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Learn more here:

About the Job:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you’ll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills }