Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Sioux City (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Part-Time Assistant Manager passionate about music and pop culture to enhance customer experiences and support the leadership team. The role involves providing excellent customer service, training team members, and overseeing daily operations in a dynamic store environment. Ideal candidates will have retail experience, strong communication skills, and a drive to develop their team. Join us to help fans find merchandise they love!

Qualifications

• At least 1 year of retail store experience.
• Strong communication, time management, and professionalism skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that encourages customer return.
• Support daily operations and assist with team training.
• Open and close the store as needed.

Skills

Communication

Time Management

Professionalism

Operations

Team Development

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You’ll also be responsible for closing out the register and communicating shortages or overages to your Store Manager.
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion & music trend information to management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry around theft.
• Support the maintenance of the stock room and keep the store tidy.
• Help develop and retain a collaborative, passionate team to run your store alongside you.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills: communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• The ability to navigate the store, merchandise products using approved equipment, and lift up to 50 pounds.