Part-Time Assistant Manager - Level 1

Hot Topic; Santa Rosa (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a leading retailer as a Part-Time Assistant Manager where your passion for music and pop culture will help create an exceptional shopping experience. You will support the store leadership team, train new recruits, and ensure operational excellence while engaging with customers. This role involves various responsibilities from managing store operations to contributing to sales goals, all while fostering a collaborative team environment.

Qualifications

• At least 1 year of retail experience.
• Strong communication and operational skills.

Responsibilities

• Provide an engaging shopping experience and assist management.
• Open and close the store, operate the register.
• Contribute to achieving sales goals and maintain store environment.

Skills

Communication

Time Management

Professionalism

Operational Skills

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a significant part of our success by supporting the store leadership team in providing an exceptional customer experience, ensuring that fellow fans can access the merchandise they love. You’ll leverage your fandom knowledge to train new recruits and support daily operations and sales targets.

What You'll Do

1. Provide an engaging shopping experience that encourages customer loyalty through product knowledge and excellent customer service.
2. Step in and support when needed, covering the sales floor and assisting the management team.
3. Open and close the store as required, demonstrating responsibility and trustworthiness.
4. Operate the register, process sales transactions, and utilize your fandom knowledge to promote additional sales and benefits such as BOPIS and curbside pickup.
5. Understand store sales plans, KPIs like UPT and ADT, and contribute to achieving sales goals.
6. Assist with planogram updates, including store layout, fixtures, and merchandising.
7. Share fashion and music trend insights with management and HQ partners.
8. Work with store management to prevent theft and ensure security.
9. Help maintain organized stock rooms and a tidy store environment.
10. Contribute to building a passionate, collaborative team to run the store effectively.
11. Perform any other duties assigned by your Store Leader.

What You'll Need

• At least 1 year of retail experience; a love for music and pop culture is a plus!
• Strong communication, time management, professionalism, and operational skills, with a drive to develop others.
• A high school diploma or GED.
• The ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.

Please note that starting pay is listed in the job posting, but final salary depends on education, location, experience, and other factors.