Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Pearland (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retailer in music and pop culture is seeking a Part-Time Assistant Manager – Level 1. This role will support store operations and enhance customer experience, while providing leadership and support in training new recruits. If you are passionate about pop culture and have retail experience, we want you to join our team!

Qualifications

• At least 1 year of retail store experience.
• Strong communication and operational skills.
• Able to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience for customers.
• Support management in daily operations and sales targets.
• Assist with store layout and merchandising.

Skills

Communication

Time Management

Customer Experience

Operational Skills

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture and music.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager is unavailable.
• You’ve got the keys to the store, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; process sales transactions and use your fandom knowledge to drive add-on sales using benefits such as BOPIS and curbside pickup. You’ll also close out the register and communicate shortages or overages to your Store Manager.
• Understand store sales plans, goals, and key KPIs such as UPT and ADT.
• Assist with planogram changes including store layout, wall displays, fixtures, and merchandising.
• Share fashion and music trend information with management and HQ partners.
• Work with Store Management to ensure proper handling of store security and prevent theft.
• Support the maintenance of the stockroom; keep the store organized and tidy.
• Help develop and retain a passionate, collaborative team to run your store alongside you.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. A love for music and pop culture is a plus!
• Strong communication, time management, professionalism, and operational skills, with a drive to develop your team.
• A high school diploma or GED.
• The ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.