Join to apply for the Part-Time Assistant Manager - Level 1 role at Hot Topic
We’re looking for music and pop culture enthusiasts to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll support the store leadership team in delivering excellent customer service, training new team members, and assisting with daily operations and sales goals.
What You'll Do
- Provide an engaging shopping experience that encourages customer loyalty through product knowledge and customer service skills.
- Assist in store operations by stepping in on the sales floor and supporting the management team when needed.
- Open and close the store as required, handling cash register duties and ensuring accurate transaction processing.
- Drive sales by promoting add-on benefits like BOPIS and curbside pickup, and communicate shortages or overages to management.
- Understand store sales goals and key performance indicators such as UPT and ADT.
- Support store merchandising efforts, including planogram updates and store layout adjustments.
- Share fashion and music trend insights with management and HQ partners.
- Maintain store security and prevent theft in collaboration with management.
- Assist in keeping the stockroom organized and the store tidy.
- Contribute to building a passionate, collaborative team environment.
- Perform other duties as assigned by the Store Leader.
What You'll Need
- At least 1 year of retail experience, preferably with a passion for music and pop culture.
- Strong communication, time management, professionalism, and leadership skills.
- High school diploma or GED.
- Ability to navigate the store, merchandise products, and lift up to 50 pounds.
Seniority level
Employment type
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion, Manufacturing, Retail