Part Time Assistant

PACSUN; Appleton (WI); On-site; USD 20,664 - 34,440; Part time

Job summary

PACSUN is seeking a part-time Assistant Store Manager for our Appleton location. This role assists the Store Manager in leading sales-driven store operations while creating a positive customer experience.

The ideal candidate will have a passion for fashion, strong communication skills, and time management abilities. You’ll be responsible for maintaining operational standards and enhancing team performance. Ability to work weekends and flexible hours is required.

Qualifications

• Passion for product, brands, fashion and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management.
• Proficient in math and computer skills.

Responsibilities

• Ensure a customer-focused mindset at all times.
• Handle customer situations in compliance with policies.
• Maintain a clean and organized store environment.
• Coach associates on performance.
• Drive efficiency in operational processes.

Skills

Passion for product, brands, fashion and trends

Effective written, verbal, and presentation skills

Strong communication skills

Excellent time management skills

Proficient in math and strong computer skills

Education

High School Diploma or equivalent

Job description

About the Job

The Assistant Store Manager assists the Store Manager in leading a customer focused, top‑line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviours—including a customer focused selling culture, and ensuring the execution of the Store's KPIs. Assistant Managers also must hold store employees accountable to following all policies and procedures.

Responsibilities

• Displays a customer‑focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well‑organized store, promoting a safe working and shopping environment to maximise the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non‑peak periods (breaks, etc.)
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognising and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritises and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Ensures all store associates follow all policies, procedures and all Safety Programme practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviours
• Demonstrates willingness, aptitude and initiative to learn what is unknown about product, brands, fashion and trends

Qualifications

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communication skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Leadership and Community Development

• Operate with the highest level of conduct, integrity and confidentiality; setting the example for leaders and associates
• Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration and accountability
• Serve as a PacSun advocate in the industry and marketplace
• Recruit, identify, develop and retain talent that delivers performance excellence
• As a manager, serve as a leader of company culture, norms and conduct
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Physical Requirements

• The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job
• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds
• The associate must frequently sit/stand for long periods of time and climb ladders as needed
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit, stand, walk, use hands to finger, handle or feel; as well as reach, twist or squat
• Ability to manoeuvre around sales floor, stockroom and office areas
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
• Ability to work in an open environment with fluctuating temperatures and standard lighting
• Hotel, airplane and car travel may be required for SM and above roles only

Position Type / Expected Hours of Work

This is a part‑time position. Ability to work a range between 20–40 hours per week is required. As a national retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.