Job Description Summary
The Placement and Assessment Center offers college placement tests such as the PERT, ALEKS, Accuplacer Next Gen (including Advanced Algebra + Functions), Kaplan, Critical Thinking, TABE, Florida Civic Literacy Exam, and Chemistry placement tests. The Assessment Specialist is the primary person responsible for test administration in a lab setting, ensuring proper delivery, security, and confidentiality of various assessments including CLEP, Pearson VUE, and Santa Fe College exams.
Responsibilities and Duties
- Provides support activities including answering telephones and responding to emails regarding assessment scheduling and proctoring.
- Coordinates day-to-day operations of testing center locations, including test scheduling, administration, and assigning work to and overseeing proctors.
- Verifies exam instructions, reviews protocols, and administers various examinations (CLEP, Pearson, FDLE, certification exams, and other Santa Fe College exams).
- Validates the identification of students by verifying a photo ID before they enter the testing room and advises students on testing protocols.
- Ensures and maintains security of test materials and confidentiality of test results in compliance with FERPA.
- Cleans and maintains lab and testing center facilities.
- Creates and maintains databases for tracking.
- Organizes and facilitates meetings and special events; schedules dates and times, venues, attendance, agendas, and facility arrangements.
- Prepares special reports, summaries, or replies to inquiries by compiling data and statistics from departmental resources.
- Assists testers in ensuring accessibility accommodations are made.
- Responsible for testing location purchasing, inventory, and requisitioning of supplies and equipment.
- Assists with fiscal planning, including seeking alternate sources of funding.
- Manages and updates program websites and publications with current, accurate information.
- Provides oversight of assessment operations in the supervisor’s absence.
- Supervises and trains other support staff, including student employees and volunteers.
- Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including document retention, destruction, FERPA, and confidentiality.
- Provides service excellence through courteous, informed, accessible, and professional engagement.
- Performs other duties as assigned.
General Knowledge, Skills, and Abilities
- Communication: able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner.
- Team Orientation & Interpersonal: highly motivated team-player with ability to develop and maintain collaborative relationships at all levels.
- Ability to work successfully in a multi‑cultural environment.
- Organization & Time Management: able to plan, schedule, organize, and follow up on tasks to achieve goals within established time frames.
- Adaptability to Change: flexible and supportive, able to assimilate change in a rapid growth environment.
- Relationship Management: able to provide high-level interactive service and build relationships to address identified needs.
- Ethics: able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Qualifications
- Required: An associate degree with (2) years of work experience and/or a combination of completed education and experience equal to four (4) years.
- Preferred: A bachelor's degree and prior experience in an academic environment.
Additional Information
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or is subject to discrimination in any college program or activity based on race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status.
Preference will be given to eligible veterans and spouses of veterans. Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.