Part-Time Aquarium Guest Experience Presenter

Mississippi Aquarium; Gulfport (MS); On-site; USD 17,000 - 25,000; Part time

Job summary

Mississippi Aquarium is seeking a Part-Time Guest Experience Specialist to educate guests about exhibits and conservation efforts. You will lead tours, sleepovers, and public presentations while delivering exceptional customer service to visitors of all ages.

The role requires strong public speaking, a team mindset, and availability to work approximately 20 hours per week, including weekends and evenings as needed.

Qualifications

• Minimum high school diploma or GED.
• Minimum 1-year experience in a customer-service based role.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Must be able to work in adverse weather conditions and stay in one area for long periods.
• Strong public speaking skills and comfort speaking to large crowds.

Responsibilities

• Educate guests about static and live exhibits and conservation messaging.
• Lead tours, sleepovers, and public presentations using public speaking techniques.
• Provide exceptional customer service and address guest questions.
• Follow safety procedures and assist with wayfinding and crowd flow.
• Assist with events, meetings, and daily operational needs as scheduled.
• Represent Mississippi Aquarium with a service-oriented attitude.

Skills

Customer service

Public speaking

Teamwork

Adaptability

Observation & safety

Education

High school diploma or GED

Job description

Mississippi Aquarium is seeking a Part-Time Guest Experience Specialist to educate guests about exhibits and conservation efforts. You will lead tours, sleepovers, and public presentations while delivering exceptional customer service to visitors of all ages.

The role requires strong public speaking, a team mindset, and availability to work approximately 20 hours per week, including weekends and evenings as needed.