Part-Time Airport Customer Service Agent

Unifi Aviation, LLC; Santa Ana (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Full benefits plan

Job summary

Unifi Aviation, LLC in Santa Ana, CA is seeking a Part Time Customer Service Agent (Breeze) at SNA. This role is the first line of contact for travelers, delivering friendly, first-class service and resolving luggage-related issues.

The position requires local residency in California, a High School diploma or GED, a valid in-state driver’s license, and the ability to pass a pre-employment drug screen and a 10-year background check.

Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Skills

Local residency

Drug screen eligibility

Background check

18+ years old

Authorized to work in US

Ramp and SIDA training

Heavy item lifting

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Santa Ana, CA is seeking a Part Time Customer Service Agent (Breeze) at SNA. This role is the first line of contact for travelers, delivering friendly, first-class service and resolving luggage-related issues.

The position requires local residency in California, a High School diploma or GED, a valid in-state driver’s license, and the ability to pass a pre-employment drug screen and a 10-year background check.