Part-Time Airport Baggage & Customer Service Specialist

Unifi Aviation, LLC; Orange (CA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Full benefit plan

Job summary

Unifi Aviation, LLC at John Wayne Airport (SNA) is seeking a part-time Customer Service Agent. The role supports passengers, handles baggage issues, and provides first-class service in a fast-paced airport environment. Base pay is $16.90 per hour.

This non-exempt position requires lifting up to 70 pounds, passing background checks and a drug screen, and completing ramp and SIDA training. Local in-state residents preferred, with a high school diploma or GED.

Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States.
• Ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities.

Skills

Customer service

Luggage handling

Communication

Physical stamina

Teamwork

Education

High School diploma or GED

Job description

Unifi Aviation, LLC at John Wayne Airport (SNA) is seeking a part-time Customer Service Agent. The role supports passengers, handles baggage issues, and provides first-class service in a fast-paced airport environment. Base pay is $16.90 per hour.

This non-exempt position requires lifting up to 70 pounds, passing background checks and a drug screen, and completing ramp and SIDA training. Local in-state residents preferred, with a high school diploma or GED.