Part-Time Airport Agent - Ramp and Customer Service

Envoy Air; Savoy (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Envoy Air is seeking Baggage Handlers to join their team in Savoy, Illinois. This entry-level position offers a pay rate of $15.00 per hour with no prior experience required. Responsibilities include guiding aircraft, loading baggage, and ensuring timely departures. Successful candidates will enjoy working outdoors and must be able to lift heavy items. The role offers great employee benefits, including flight privileges and training programs.

Benefits

Employee flight privileges

Training and development programs

Comprehensive health and life benefits

Qualifications

• Minimum age: 18.
• Ability to lift items up to 75 lbs.
• Clear and friendly communication skills.

Responsibilities

• Guide and direct incoming and outgoing aircraft.
• Load and unload baggage and cargo.
• Drive ground equipment to assist with aircraft operations.

Skills

Communication

Physical stamina

Team collaboration

Education

High school diploma or GED

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best in aviation at Envoy Air, where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

Pay Rate: $15.00 / HR!

Hiring: IMMEDIATELY, NO EXPERIENCE REQUIRED!

Responsibilities

How will you make an impact?

• Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure they enter or leave their gate safely and on time.
• Load, unload, sort as a baggage handler, and transfer passenger baggage on the ramp, cargo/freight, and company materials. Some items can weigh up to 75 lbs.
• Drive ground equipment such as tugs, belt loaders, and bag carts to assist with aircraft push-in/out, baggage loading, and delivery to the claim area or connecting flights.
• Collaborate with the internal team to ensure a safe and on-time departure.
• May clean the interior of the aircraft and service aircraft lavatories.
• Create a positive start for passengers by greeting them and providing a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries, issue boarding passes, and handle fees.
• Inform passengers about their trips and belongings, ensuring clear communication.
• Work with the team to process passenger information accurately and ensure flights depart on time.
• Address passenger issues related to flight interruptions in a friendly and timely manner.
• May work in the Baggage Service Office to track baggage and assist passenger inquiries.

Qualifications

Who are we looking for?

Requirements:

• Minimum age: 18
• High school diploma, GED, or international equivalent
• Valid, unexpired, and unsuspended REAL ID-compliant state driver’s license (some restrictions may apply)
• Ability to work rotating shifts including days, overnights, weekends, holidays, and days off
• Flexibility to work additional hours on short notice
• Ability to carry, bend, lift, and turn with bags/items weighing up to 75 lbs.
• Willingness to work outside in varying weather conditions
• Enjoy working under deadlines and in a physical outdoor environment; interest in the airline industry
• Clear, polite, and friendly communication skills
• Ability to read, write, speak, and understand English fluently

• Authorized to work in the United States without sponsorship

Please note: This description provides a brief overview. It is not an exhaustive list of responsibilities, duties, or skills. Duties may change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight services under the American Eagle brand and ground handling services for many American Airlines Group flights. Founded in 1998, Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, and Miami, and a large ground handling operation in Los Angeles. Connect with Envoy on Twitter (@EnvoyAirCareers), Instagram (@EnvoyAirCareers), and Facebook (Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment).