Part Sales Manager – Part Time

AutoZone; Natick (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

AutoZone seeks a Parts Sales Manager to lead a high-performing team, drive sales, and ensure WOW! Customer Service while maintaining efficient store operations. You will supervise and develop staff, monitor inventory and KPIs, and coordinate with commercial departments to meet performance goals.

Excellent communication and a background in automotive retail are preferred; ASE certification is advantageous. Flexible scheduling including weekends is expected to support store needs.

Qualifications

• Leadership and team development experience in a retail setting.
• Ability to communicate clearly with customers and staff.
• Strong focus on achieving sales targets with accuracy in inventory.
• Demonstrated process discipline and compliance with procedures.
• Experience collaborating across departments to deliver customer service.
• Automotive retail background preferred.

Responsibilities

• Supervise, train, and develop store staff to maintain high performance.
• Communicate effectively with customers and team for smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards.
• Enforce store procedures, cash handling, and shrink control.
• Lead cross-functional collaboration with commercial hub teams.
• Drive parts sales and manage inventory and returns.
• Uphold safety standards and PPE usage.
• Support commercial accounts and timely deliveries.
• Resolve customer issues promptly and according to policy.

Skills

Leadership

Communication

Metrics minded

Process orientation

Teamwork

Parts sales

Inventory management

Safety & compliance

Problem solving

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification