Part Sales Manager – Full Time

AutoZone; Stevensville (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

AutoZone in Stevensville, MD is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and ensure exceptional WOW! Customer Service. You will oversee inventory, returns processing, merchandising, and serve as a bridge to the commercial department.

Ideal candidates bring leadership in automotive retail, strong communication in English, and a willingness to work a full-time flexible schedule to meet store needs.

Qualifications

• Leadership: supervise, train, and develop a high-performing team (≤140 chars)
• Clear communication with customers and staff to ensure smooth operations (≤140 chars)
• Monitor sales goals, inventory accuracy, and performance standards (≤140 chars)
• Follow store procedures, manage cash handling, shrink control, and efficiency (≤140 chars)
• Collaborate with store staff and department leaders to meet goals (≤140 chars)
• Lead parts sales and inventory management, exceed targets, and manage returns (≤140 chars)
• Promote safety and PPE compliance across the store (≤140 chars)
• Support commercial and hub departments for timely deliveries (≤140 chars)
• Resolve customer issues quickly while upholding policies (≤140 chars)

Responsibilities

• Assist the Store Manager in supervising and developing staff.
• Maintain clear communications with customers and employees.
• Monitor sales, inventory, and performance metrics to drive results.
• Follow structured store procedures, cash handling, and shrink controls.
• Collaborate with team and department leaders to ensure seamless operations.
• Lead parts sales, inventory management, and merchandising efforts.
• Enforce PPE and safety standards; support risk management.
• Assist in managing commercial and hub deliveries to customers.
• Resolve customer concerns and operational issues promptly.

Skills

Leadership

Communication

Metrics minde

Process orientation

Teamwork

Parts sales

Inventory management

Safety & compliance

Commercial account support

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification