Part Sales Manager – Full Time

AutoZone; Natick (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

AutoZone in Natick, MA is seeking a Parts Sales Manager to lead a high-performing team and drive sales while delivering WOW! Customer Service.

You will partner with the Store Manager to supervise, train, and develop staff and to ensure smooth store operations. You'll focus on achieving targets through effective inventory control, merchandising, and proactive customer engagement, with opportunities for leadership growth in a crucial automotive retail role.

Qualifications

• Leadership experience supervising and developing a team.
• Strong communication skills with customers and staff.
• Ability to monitor sales goals and inventory accuracy.
• Follow store procedures and maintain safety standards.
• Collaborate with departments to meet service goals.

Responsibilities

• Assist Store Manager in supervising, training and developing staff.
• Lead efforts to exceed sales targets and merchandise products.
• Maintain inventory accuracy and timely returns processing.
• Oversee cash handling and shrink control to ensure efficiency.
• Support commercial accounts and hub departments with deliveries.
• Resolve customer concerns promptly while upholding policies.

Skills

Leadership

Communication

Metrics

Process Orientation

Teamwork

Parts Sales

Inventory Management

Safety Compliance

Commercial Support

Problem Solving

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification