Part Sales Manager – Full Time

AutoZone; New Milford (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone’s New Milford, CT store is seeking a Store Management professional to lead a high-performing team and deliver WOW! Customer Service. You will partner with the commercial department to drive sales performance and develop staff in a fast-paced automotive retail environment.

This role emphasizes leadership, inventory control, and safe, compliant operations as you coach associates, manage stock and returns, and ensure trusted automotive solutions for customers.

Qualifications

• Leadership demonstrates integrity, decision-making, and strong leadership abilities.
• Flexible schedule availability across mornings, nights, weekends, and overtime as needed.
• Exceptional communication skills in both Spanish and English preferred.
• Experience in automotive retail helps drive sales and customer satisfaction.
• ASE Certification demonstrates technical knowledge and service standards.

Responsibilities

• Lead and supervise store staff, train, and develop a high-performing team.
• Maintain clear, effective communication with customers and employees to ensure smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Collaborate with store staff and department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Assist in managing commercial accounts and hub departments to support timely deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, upholding company policies.

Skills

Leadership

Flexible schedule

Exceptional communication

Automotive retail

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification