Part Sales Manager – Full Time

AutoZone; Chester (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone’s Store Management team drives store performance and ensures exceptional customer service. Under the Store Manager’s guidance, MITs and leaders supervise and develop a high-performing team while delivering WOW! service and operational excellence.

As a Parts Sales Manager, you’ll drive sales performance, mentor staff, and foster career growth in automotive retail. This role emphasizes leadership, teamwork, and a strong focus on customer satisfaction in a essential industry.

Qualifications

• Experience in automotive retail or service environments preferred.
• Proven leadership and team development abilities.
• Strong communication with customers and employees.

Responsibilities

• Support the Store Manager in supervising, training, and developing the team.
• Maintain clear communication with customers and staff to ensure smooth operations.
• Monitor sales goals and inventory to drive performance and accuracy.
• Follow store procedures, manage cash handling, and control shrink.
• Lead efforts to exceed sales targets and optimize inventory levels.
• Ensure safety compliance and PPE use across the team.
• Assist with commercial and hub department deliveries and needs.
• Resolve customer concerns quickly while upholding policies.
• Collaborate with other departments to maintain excellent service.

Skills

Leadership

Communication

Inventory Management

Sales Targets

Team Development

Safety Compliance

Bilingual (Spanish/English)

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification