Parole Staff Technician 2

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 48,000 - 58,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Corrections is seeking a Parole Staff Technician 2 to oversee case activities that support Interstate Compact supervision and public safety.

This role emphasizes accurate record-keeping, coordination with other states, and clear communication with staff and agencies. Position includes telework opportunities part‑time after training, with standard hours in Harrisburg area.

Qualifications

• One year as a Parole Staff Technician 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of clerical experience that included one year in the interpretation and analysis of sentences and case information of criminal offenders; or
• An equivalent combination of experience and training that included one year in the interpretation and analysis of sentences and case information of criminal offenders.

Responsibilities

• Case Monitoring: Review supervision activity, progress reports, and case details for accuracy and compliance.
• Record Management: Update electronic records, verify information, and keep systems aligned across agencies.
• Interstate Coordination: Communicate with other states to manage case actions, verify details, and support supervision decisions.
• Compliance Review: Evaluate case materials to determine closure eligibility and resolve issues that affect supervision.
• Investigative Support: Use available tools to research criminal activity, verify information, and support case determinations.
• Communication Assistance: Provide guidance and information to staff, agencies, and others involved in case decisions.

Job description

Launch a rewarding career in public service with the Department of Corrections. As a Parole Staff Technician 2, you will manage critical case activities that uphold public safety and Interstate Compact supervision standards. You will be part of a team that values accuracy, communication, and dependable decision‑making. Take pride in a position that makes a meaningful difference every day!

This position supports statewide case activity by monitoring reentrants, reviewing information, and coordinating important actions under the Interstate Compact for Adult Offender Supervision. The role focuses on organizing case details, maintaining accurate records, and ensuring proper communication with other states. As a Parole Staff Technician 2, you will perform the following duties:

• Case Monitoring:Review supervision activity, progress reports, and case details for accuracy and compliance
• Record Management:Update electronic records, verify information, and keep systems aligned across agencies
• Interstate Coordination:Communicate with other states to manage case actions, verify details, and support supervision decisions
• Compliance Review:Evaluate case materials to determine closure eligibility and resolve issues that affect supervision
• Investigative Support:Use available tools to research criminal activity, verify information, and support case determinations
• Communication Assistance:Provide guidance and information to staff, agencies, and others involved in case decisions

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full‑time employment, 37.5 hours per week
• Work hours are 8:30 AM to 4:45 PM, Monday - Friday, with a 45‑minute lunch.
• Telework:You may have the opportunity to work from home (telework) part‑time up to 3 days per week, after sufficient training. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as a Parole Staff Technician 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of clerical experience that included one year in the interpretation and analysis of sentences and case information of criminal offenders; or
• An equivalent combination of experience and training that included one year in the interpretation and analysis of sentences and case information of criminal offenders.

Special Requirement

• You must obtain Commonwealth Law Enforcement Assistance Network (CLEAN) certification within three months of employment and maintain this certification for the duration of employment in this job.

Other Requirements

• Successful completion of basic training in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirement

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.