PARKS, HERITAGE, & TOURISM PROGRAM SUPER

State of Arkansas; Helena-West Helena (AR); On-site; USD 63,000 - 93,000; Full time

Job summary

The Parks, Heritage, and Tourism Program Supervisor/Expert in Arkansas is based at the Delta Cultural Center and oversees specialized programs supporting state parks, cultural heritage, and tourism initiatives. This role ensures alignment with policies, enhances visitor experiences, and promotes conservation, preservation, and recreational development.

The position involves supervising staff, coordinating with multiple agencies, and stepping into director-level responsibilities when the Director

Qualifications

• Three years' experience in park management, heritage conservation, or tourism development, including one year in a leadership capacity.
• Experience managing teams, delegating tasks, and ensuring program delivery.
• Knowledge of budgeting, grant writing, and financial management for state-funded programs.
• Ability to develop, implement, and oversee complex programs across parks, heritage, and tourism.

Responsibilities

• Develop, implement, and oversee statewide parks, heritage, or tourism programs.
• Collaborate with local, state, and federal agencies, nonprofits, and community stakeholders.
• Evaluate program performance and recommend improvements.
• Oversee historic preservation, environmental conservation, or recreational projects.
• Ensure compliance with state and federal regulations.
• Facilitate educational outreach, including workshops, exhibits, and interpretive programs.
• Supervise and mentor a team of program coordinators, park staff, and tourism specialists.
• Maintain records and prepare reports on program activities, visitor statistics, and financial expenditures.

Skills

Program development

Leadership

Budgeting

Grant writing

Public speaking

Team management

Stakeholder engagement

Policy compliance

Environmental conservation

Historical preservation

Job description

This position, based at the Delta Cultural Center, assists with day-to-day operations at the direction of the director. The position facilitates collaboration among all departments to successfully deliver exhibits, tours, community outreach initiatives, and museum events. Responsibilities also include managing personnel matters and leading curatorial efforts. Additionally, this position assumes director-level responsibilities (administrative meetings, etc.) when the Director is unavailable.

Position Information

Job Series: Parks – Career Path

Classification: Parks, Heritage, and Tourism Program Supervisor/Expert

Class Code: RPA25P

Pay Grade: SGS08

Salary Range: $63,086- $93,367

Job Summary

The Parks, Heritage, and Tourism Program Supervisor/Expert is responsible for overseeing and coordinating specialized programs that support state parks, cultural heritage, and tourism initiatives across Arkansas. This role ensures that programs align with state policies, enhance visitor experiences, and promote environmental conservation, historical preservation, and recreational development.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Develop, implement, and oversee statewide parks, heritage, or tourism programs to promote conservation, recreation, and cultural preservation. Collaborate with local, state, and federal agencies, nonprofit organizations, and community stakeholders to enhance program effectiveness. Evaluate program performance and recommend improvements based on visitor feedback, industry trends, and state policies. Oversee the implementation of historic preservation, environmental conservation, or recreational projects within state parks and tourism sites. Ensure compliance with state and federal regulations governing cultural and natural resource management. Facilitate educational outreach efforts, including workshops, exhibits, and interpretive programs. Supervise and mentor a team of program coordinators, park staff, and tourism specialists. Monitor and enforce compliance with state and federal laws related to historic preservation, environmental conservation, and tourism promotion. Develop program policies and procedures to align with best practices in park management and heritage conservation. Maintain accurate records and prepare reports on program activities, visitor statistics, and financial expenditures.

Knowledge And Skills

Ability to develop, implement, and oversee complex programs related to parks, heritage, and tourism. Strong decision-making and problem-solving skills to ensure effective program execution. Experience in managing teams, delegating tasks, and fostering professional growth. Knowledge of budgeting, grant writing, and financial management for state-funded programs. Ability to manage multiple projects simultaneously while maintaining attention to detail. Strong analytical skills for evaluating program effectiveness and making data-driven improvements. Excellent written and verbal communication skills for public speaking, report writing, and media interactions. Strong interpersonal skills to build partnerships with government agencies, nonprofit organizations, and community leaders. Ability to develop educational materials, training programs, and tourism promotions. Understanding of historic preservation principles, cultural resource management, and tourism development strategies. Knowledge of natural resource conservation, park planning, and recreation management. Familiarity with Arkansas heritage sites, state parks, and tourism industry trends.

Minimum Qualifications

At least three years of experience in park management, heritage conservation, tourism development, or a related field, including one year in a leadership capacity.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.