Parking Transportation Coordinator

Childrens Health; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Parking Transportation Coordinator to enhance their operations in Dallas. This role involves overseeing parking and fleet management, ensuring efficient transportation services, and improving customer satisfaction. The ideal candidate will have significant experience in the parking and transportation industry, alongside strong analytical and communication skills. Join a team that values its employees and the community, contributing to a mission that makes life better for children. Enjoy a supportive work environment with comprehensive benefits and opportunities for growth.

Benefits

Employee medical plan premiums covered after 3 years

4%-10% employee savings plan match

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

Qualifications

• 5+ years in Parking and Transportation industry required.
• Experience in data entry and customer service essential.

Responsibilities

• Manage parking and transportation operations effectively.
• Analyze data to improve parking and fleet management.

Skills

Customer Service

Data Entry

Analytical Skills

Communication Skills

Education

Associate's Degree

Bachelor's Degree

Tools

Parking Access Revenue Control System (PARCS)

Fleet Management Software

Data Analysis Tools

Job description

Job Title & Specialty Area: Parking Transportation Coordinator

Department: Security

Location: Dallas, TX

Shift: Monday to Friday from 2:30 pm to 11 pm

Job Type: On-Site

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Responsibilities:

1. Responsible for assisting in the overall management of the parking, transportation and fleet programs.
2. Oversees the daily parking operation and fleet management including revenue control, auditing, fleet maintenance and fuel card program, overall parking site cleanliness, and management of space availability.
3. Research, analyze and prepare reports and recommendations on Commuter Solutions options including: consultants, vendors, technology, staffing, organizational, or financial operation changes that would streamline operation or provide improved customer service.
4. Research, analyze and prepare reports and recommendations on: traffic volume/flows, equipment, staffing, workload, customer surveys and customer comments.
5. Collect, summarize, track and incorporate customer feedback into program improvements.
6. Establish and maintain communication that enables patients, visitors and staff to understand policies, goals, directions, and strategies.
7. Handle special assignments and projects as requested by management.
8. Assist in reducing the number of single occupancy vehicles driven to the hospital in order to maintain or reduce congestion levels, protect green space, maintain air quality and more efficiently use the Hospital's transportation infrastructure as well as efficiently managing the hospital’s parking inventory.
9. Assist in preparing and analyzing parking and fleet management data to provide recommendations to improve program operations.
10. Provide technical and administrative support to enhance parking and transportation operations for all patients, visitors, and employees of Children’s Health.
11. Assist in the development, implementation, and management of Children’s Health Employee Parking Program.
12. Assist the Parking & Transportation Manager with identifying and deploying effective commute programs that motivate the organization’s community to choose non-SOV commute modes, such as public transit, ridesharing, teleworking, etc.
13. Assist in developing metrics to track progress and usage of alternative transportation.
14. Assist in the management of the transportation and parking operation contracts and contracted staff.
15. Assist in coordinating transit services for the campus. Works closely with transit provider to promote the use of transit services. Help develops transit related strategies for campus operations.
16. Assist and review the installation and implementation of the Parking Access Revenue Control System (PARCS).
17. Coordinate and manage the PARCS maintenance program to ensure system readiness and reliability.
18. Maintain and manage fleet fuel card, maintenance, and GPS software programs.
19. Responds to guest inquiries and complaints about parking and transportation operations.
20. Coordinates parking facility site inspection program.
21. Coordinates construction activities to ensure minimal disruption to parking operation.
22. Collects and analyzes data to compile reports needed for long-range planning of parking, transit, and fleet programs.
23. Fill the role of Parking & Transportation Manager during absence or meetings as required.

WORK EXPERIENCE

1. At least 5 years Experience in Parking and Transportation industry required.
2. At least 5 years Data entry, software, customer service required.

EDUCATION

1. Two-year Associate's degree or equivalent experience required.
2. Four-year Bachelor's degree or equivalent experience preferred.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

1. Employee portion of medical plan premiums are covered after 3 years.
2. 4%-10% employee savings plan match based on tenure.
3. Paid Parental Leave (up to 12 weeks).
4. Caregiver Leave.
5. Adoption and surrogacy reimbursement.

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.